When
employees speak, employers would do well to listen and make changes, if necessary. Learn how a Delta
subsidiary, Atlantic Southeast Airlines, and Jackson
Jackson & Wagner used qualitative and quantitative
research to:
Involve employees in identifying solutions to
communication issues.
Build a new vision statement in the process.
Examine an overview of the communication audit
process.
Discover the strategies implemented.
Evaluate the behavioral results 18 months after
the audit.
You Will Hear From:
- Robin Schell, APR, senior counsel, Jackson
Jackson & Wagner
- Gina Pesko, general manager, corporate
communications, Atlantic Southeast Airlines.